Everything You Need to Know About Tender Ports on a Cruise

When you’re planning a cruise, you might notice that some port descriptions will say, “this is a tender port.” Confused? Don’t worry. I’ll explain everything you need to know about tender ports on a cruise.

On a cruise, a tender port is one where the ship doesn’t dock at a pier. Instead, the cruise ship drops anchor offshore and passengers are ferried to shore on smaller boats, called “tenders”. Cruise lines specify which ports of call on each itinerary will be tender ports, and passengers have the opportunity to obtain tender tickets if they wish to go ashore.

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Why do cruise lines have tender ports?

Some cruise ports have shallow harbors that don’t allow for today’s massive cruise ships to pull right up to a pier. Other ports only have a limited amount of berths at their piers, so any extra ships that are visiting don’t have a spot. Or, as in the case of some cruise line private islands, they just haven’t built a pier!

Why is it called a tender port?

Usually when we think of the word tender, it’s in the context of something being gentle and caring (a tender kiss), or soft (a tender cut of meat). But tender ports have nothing to do with being gentle or soft!

The word tender has been used nautically since at least the late seventeenth century, meaning a “small boat used to attend larger ones”. It actually comes from the Middle English verb tenden, meaning “to attend to”.

On a cruise, “tender” can be used as a noun (We’re going to take a tender to the island), a verb (We’re going to tender to the island), or an adjective (We’re going to take the tender boat to the island).

How do you know if a port will be a tender port?

Cruise lines will note if a port requires tenders right in the itinerary. You’ll see this in your cruise planner on the cruise line’s website, or ask your travel agent if you’re not sure.

During your cruise, you’ll also get a reminder in your daily newsletter before visiting a tender port.

However, remember that cruise ports of call are always subject to change at any time. You might have a scheduled tender port changed to a docked port (or vice-versa). Unpredictable weather can alter a cruise’s itinerary, causing the Captain to change ports or skip the port altogether.

What boats do cruises use to tender passengers?

Tenders on your cruise generally will be one of three types of boats: life boats from the cruise ship, privately-owned boats from the port, or tenders owned by the cruise line that are kept at the port.

Maximum occupancy on most tender boats is generally between 100 and 150 passengers. So on a cruise ship that holds thousands of guests, tender operations can take quite some time, even if they use several boats!

How do you get a tender ticket?

Years ago when I was researching my very first cruise, I noticed there were a few tender ports on our itinerary. Wanting to make sure that all of our major expenses were pre-paid before we left for vacation, I started searching for instructions on how to pay for our tender tickets.

Silly me, tender tickets are free! But you do need to get them on board for each port as soon as you can. Tickets are issued on a first-come-first-served basis.

On major cruise lines, you’ll need to get one tender ticket for each member of your party for each tender port. Read your daily newsletter carefully each day! It will list times and locations to pick up your tickets. Tickets often will be available the afternoon before you’ll be tendering, as well as the morning of.

Many cruise lines will set up an area (often in the theater) where a crew member hands out tender tickets to passengers during specific times. Be sure to note the times listed in the newsletter. You won’t be able to pick up a ticket at these locations outside of those times.

Tip: Pick up your tender tickets the day before you visit the tender port if you want a popular tender time. Early tickets go fast!

Are there any restrictions for tendering?

Tender boats don’t have age or weight restrictions for cruise passengers. However, if you have mobility challenges, you might not be able to board the tender.

Some cruise lines require that guests be able to step on and off of tender boats with only minimal assistance. Most tenders have at least a couple of steps you’ll need to use to get on and off of the boat.

Wheelchair-accessible cruise tenders with roll-on capability aren’t very common. Often, passengers who use a wheelchair and are unable to walk won’t be allowed to board a tender.

Some cruise lines specify that their crew will only carry a passenger on board in a wheelchair if the total weight is less than 100 pounds (45.5 kg). That rules out most people (except for some children), because they include the weight of the mobility device in the total.

Tip: For wheelchair users, reach out to your cruise line before you sail. Ask what their specific rules are regarding boarding a tender in a wheelchair. It’s also a good idea to speak with a customer service manager on board at least a few days before arriving in port. A timely heads-up might make them more willing to help you if they’re able.

Can any cruise passengers get priority tendering?

Passengers who’ve booked shore excursions directly through the cruise line will have priority tendering to make sure the tour groups meet their guides on time.

Some cruise lines also offer priority tendering to passengers who are at a high level in their loyalty program. Some also extend this privilege to guests staying in a full suite.

If you’re sailing on a Carnival cruise, you can pay a little extra for this perk! They allow passengers who purchase their “Faster to the Fun” pass to have priority tendering as well.

Priority access is only available for ship-to-shore tendering. When returning to the ship, all passengers wait in the same line.

Tip: Booked an independent shore excursion at a tender port? It’s a good idea to get the earliest tender ticket you can. Tender operations can run behind schedule, and your tour operator won’t wait very long if you’re late to the meeting point. It’s better to have some time to kill on land than to miss your excursion entirely!

Do you have to pick up a tender ticket to return to the ship?

You’ll only need a tender ticket to travel from the ship to shore. On the way back, you won’t need a ticket to return to the ship. However, you’ll need to wait in line, and those lines can be long at peak times!

Plan to return with plenty of time to avoid missing the last tender. Final tender times are published in the daily newsletter, and are also on signs as you’re leaving the cruise ship.

Tip: You might need to stand in a long line in full sun while waiting to board your tender. Reapply your sunscreen, and carry a hat and a lightweight layer to avoid a late-day sunburn. Some cruise lines will offer water while you wait, but don’t rely on that at every port.

What is Open Tender on a cruise?

If you missed getting a tender ticket or you overslept and missed your tender time, you’ll still have a chance to get to shore. (If you miss your tender time I’d still recommend asking if you can board with another group, but there are no guarantees.)

After all the scheduled tender groups are called, the tendering process will change to “Open Tender”. From this time, passengers without a tender ticket will be allowed to get off the ship.

Often, a specific time for Open Tender is posted, but this time can be pushed back if tendering took longer than expected. If you decide to wait for Open Tender, just know that you might have to wait for the remaining passengers with tickets to board their boats.

Will you get seasick on a tender boat?

Modern cruise ships, with their vast size and high-tech stabilizers, usually don’t cause passengers to feel much of the sea’s motion, except in stormy weather. Small tender boats don’t have those things going for them, so they definitely can rock on the waves!

Some ship’s tenders are pontoon-style, which are known for their stability. But if the conditions are choppy, you’re going to feel it!

If you have a tendency to seasickness or motion sickness, be sure to take an OTC remedy (lots of cruisers swear by Bonine) at least an hour before boarding the tender boat. Or see your doctor before your cruise to find out if you might need a scopolamine patch or other prescription meds.

Most cruise tender rides last only about ten to fifteen minutes, so at least it won’t be a long, rough journey!

Read more: How to Avoid Getting Sick on Your Next Cruise

Why are tender ports skipped more often than docked ports?

If it’s stormy or the seas are rough, your Captain may choose to change ports or skip a tender port completely. Transferring thousands of passengers in and out of smaller boats in bad weather just isn’t a risk that the cruise lines want to take!

For passenger safety, the Captain is more likely to cancel a stop at a tender port compared to a docked port if the weather isn’t cooperating. If the weather is really bad, docked ports can also be canceled. It’s not only tender ports that can be nixed!

Weather conditions can change rapidly at sea. When you choose a cruise itinerary with tender ports, there’s a higher risk that your stop will be canceled or changed to another location.

Have a question that I haven’t answered about tender ports of call on a cruise? Ask me in the comments below!

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